When I decided to step away from the tools 14 months ago, I knew it wouldn’t be easy. What I didn’t fully anticipate was just how much it would reshape not only my business but also my personal identity, daily life, and perspective on leadership.
This is the story of that transition—the challenges, the breakthroughs, and the opportunities it has unlocked—not just for me but for Cowen Landscapes as a whole.
1. The Emotional Impact of Stepping Away
For years, being “on the tools” was more than just a job—it was who I was. Every project carried my personal touch, and every finished garden felt like an achievement I could take pride in.
So, when I made the decision to step back, it felt like I was venturing into uncharted territory. Who was I if I wasn’t the hands-on landscaper that clients knew? Would they still trust Cowen Landscapes if I wasn’t physically there?
The first few weeks were tough. I missed the camaraderie of working alongside the team and the satisfaction of creating something tangible with my own hands. But over time, I found a new sense of purpose—one rooted in guiding the business from a bigger-picture perspective.
2. Building a Stronger Team
One of the most rewarding aspects of stepping back has been watching my team grow and thrive. Transitioning responsibilities wasn’t quick or easy, but it was necessary.
I focused on recognising the strengths and potential of each team member, offering training where needed, and ensuring they embraced the core values of Cowen Landscapes. It wasn’t just about technical skills—it was about building confidence and ownership.
There were moments I was tempted to jump in and “save the day” on complex projects, but instead, I let my team take the lead. Seeing them problem-solve and deliver outstanding work has been one of the most satisfying aspects of this journey.
3. The Importance of Delegation
Letting go of control was one of the hardest lessons I had to learn. I’ve always set high standards, so trusting others to deliver the same level of quality felt like a leap of faith.
The key was structured delegation—creating clear processes, setting expectations, and maintaining open communication. Regular team meetings and feedback sessions became vital to keeping everything on track.
A surprising outcome? New perspectives and ideas from my team. Once I stepped back, I realised they often brought fresh, innovative solutions that I might not have considered when buried in the day-to-day work.
4. Shifting Focus to Business Growth
Stepping back allowed me to focus on something I had neglected: the bigger picture.
With my hands free from daily site work, I could dedicate more time to strategy, client experience, and business development. One of the biggest changes was refining our customer journey—ensuring we weren’t just meeting expectations but exceeding them.
We also stepped up our marketing efforts, particularly through short-form video content, which has been instrumental in building trust with new clients. The results? Steady business growth and an expanding client base.
5. Work-Life Balance
Perhaps the biggest personal transformation has been my work-life balance.
When I was on the tools, my days were long, often spilling over into evenings. There was little time left for family, hobbies, or even just switching off. Now, I have the flexibility to prioritise what matters most.
I’ve spent more quality time with my family, rekindled interests I had put on hold, and, most importantly, learned how to step away without guilt. This balance hasn’t just benefited me personally—it’s made me a better leader, bringing fresh energy and clearer thinking to the business.
6. The Role of Networking and Learning
An unexpected benefit of stepping back has been the opportunity to connect with other professionals in the industry.
Attending events like FutureScape and The EC Conference has been a game-changer—not just for practical advice but for inspiration and camaraderie. Meeting business owners who had been through similar transitions reassured me that stepping away is not losing touch—it’s evolving.
The insights and ideas gained from these events have had a direct impact on Cowen Landscapes, from adopting new techniques to exploring emerging trends in landscaping.
7. The Challenges of Letting Go
No transition comes without challenges.
Letting go wasn’t just about trusting my team—it was about trusting myself. There were moments of doubt, especially when projects hit snags. My instinct was to step back in and take over, but I resisted.
Instead, I encouraged my team to problem-solve independently, which strengthened their skills and built long-term resilience in the business.
There were also times when I questioned if I’d made the right move. But looking at the growth of my team, the business, and myself, I know it was the right decision.
8. The Evolution of Cowen Landscapes
Fourteen months ago, I couldn’t have imagined how much stepping away would transform Cowen Landscapes.
We’ve not only grown in size and capability but have evolved in our approach to projects, client experience, and innovation.
Our focus is no longer just on completing projects—it’s about creating a lasting impact. Whether through quality craftsmanship, innovative designs, or sustainability practices, we’re building a business that stands for more than just landscaping.
Looking ahead, I’m excited about the future. With a strong team and a clear vision, I know Cowen Landscapes is poised for even greater success.
Conclusion: A Journey Worth Taking
Stepping away from the tools wasn’t just a career decision—it was a personal transformation.
This journey has been one of growth, learning, and adaptation, but it has also been deeply rewarding. If you’re considering a similar shift, my advice is simple:
- Trust yourself.
- Trust your team.
- Embrace the opportunities that come with change.
The rewards—both personal and professional—are well worth the challenges.
Fourteen months on, I can confidently say that life beyond the tools isn’t about leaving behind what you love—it’s about finding new ways to lead, inspire, and create lasting impact. And for me, that’s been the most fulfilling part of the journey.
